The people who use our services are at the heart of all we do. It’s their ambitions, interests and desire to go beyond expectation that drives what we provide, every day.

People come to us in a variety of ways; some are referred by carers or health and social professionals, others find out about us through family or friends in the community. We also accept self-referrals and referrals from professionals so if you or someone you know would like to know more about our services, please contact us today to find out more.

You can find out about just some of our current clients and their own stories here.

Adam’s Story

Attends: Reach Mansfield

Hello – I am Adam and I have come to Reach Mansfield for about two years. I have just turned 30 and enjoyed celebrating my birthday with my friends at Reach. I think Reach Mansfield is amazing – in fact I messaged head office to tell them this. I like to be cheerful and to be a good friend to the other clients. As well as coming to Reach I do catering work at another organisation called Rumbles. So when I found out about Reach Mansfield’s summer celebration I said that I would help with the catering for that and wear my chef outfit.

At Reach Mansfield I do Out & About, Fitness & Nutrition, Cookery and go to gym with the Active Me course. I like to be busy and active and at Reach there are always things to do and you can keep learning. It’s never boring and it’s good because you learn new things that you need to know in everyday life. But also I help other people to learn and that’s important too.

I have just moved into my own flat. It’s amazing to have my own kitchen and I am really looking forward to using it. It is good to have responsibilities. I know that if I have problems I can talk to people at Reach and they will help me to work out what to do, how to get help if I need it.

Friends at Reach are really important. There are other men about my age – we have fun and a laugh together.

Another good thing about Reach is going on the holidays. I have been on a few. There is so much to do, you are busy all the time. We went to Suffolk. You get to meet people from other Reach centres so can make new friends. You can choose to do things like archery, cross-bows, swimming. At night there is entertainment and some people dance all night.

Reach Care Stories

Dale’s story

Hello. I am Adrian. I am the father of Dale who has used Reach Care for several years.

Dale moved from living with us at home, to sharing a supported living bungalow in 2014 when he needed more support than we could provide. Initially the provider suggested by the County Council struggled to provide the support that he needed because of his complex needs. In 2016 we were devastated because that national company chose to pull out of providing support, giving us limited time to find an alternative.

We looked into the possible alternatives and were already aware of the extremely good reputation that Reach Care had for providing personal centred support, giving you more choice, control and independence.

They stood head and shoulders above the competition. We approached them and they rose to the challenge, from the first day they established a well trained staff team that took the time to get to know Dale and responding creatively and flexibly to his needs, developing a service around him.

Dale needs support for every aspect in his life, but Reach have given my wife and myself the confidence as parents to stand back and return to a more normal life, knowing that Dale is being well looked after, making his own choices and able to live his life as he would wish.

We have seen Dale grow increasingly confident with his staff and they have worked with him to create new opportunities to participate in community life and new and exciting activities.

For Dale and ourselves, Reach have always been outstanding but it is good that they have rightfully received the acknowledgement from CQC that they richly deserve, and the fact that they have won the Aspirations Training Employer of the Year Award is the icing on the cake!

Such is my faith in Reach, that I recently became a trustee of Reach Learning Disability and hope that I can contribute to helping other families enjoy the benefits that this organisation can offer.

Adrian Hartley

Dale’s father