James & Claire's Story

Adam's Story

Tina's Story

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Wellbeing and activity packs delivered to clients
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Welfare telephone calls held with clients and families
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Online learning and social activity sessions hosted

Figures as 30th October 2020

Steve Shatwell, Chief Executive

In March 2020, we sadly had to temporarily close our centres. As you can see from the numbers above, our staff quickly developed new ways to provide services to people at home. At the same time we launched a public appeal and I’m pleased to announce that we have now exceeded our £15,000 target which has helped us to keep reaching people with learning disabilities in new ways.

We asked for your help and you gave it.

I’ve been touched and grateful to receive all the messages of thanks and support from parents like Joy, Emma's Mum whose story you can read more about below.

The future of course remains uncertain. But as restrictions continue to change, we are finding new, safe ways to welcome clients back to our centres. Alongside this we continue to offer our innovative and popular alternative service including online socials and courses, telephone welfare calls, and delivery of activity and wellbeing packs. We are also supporting family carers through new online, telephone and face-to-face communication. Extra measures are in place to keep our clients, staff and volunteers well; all activities comply with latest government Covid-19 regulations and are monitored closely.

Our services are never more needed and the support for our appeal has made a genuine difference to local people with learning disabilities and their carers in these uncertain times.

With warm regards and sincere thanks – stay safe.


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"I just wanted to say a huge thank you for the beautiful flowers that I've just found on our doorstep. Please pass on our thanks to all the team at Reach for everything they've done during the lockdown.  It's been a great comfort to know that Dominic is still in touch with you and that you're providing resources and support to help him (and us!) get through this difficult time."

Sue, Mum to Dominic

Emma with her sewing projectReach Newark Tutor Gemma talked to Emma and her Mum, Joy. Emma normally attends Gemma's sewing class and when we had to close, she was part way through a project to make a puff patchwork blanket.

"When I talked to Joy she told me how much Emma was missing this so I called our Centre Manager for advice – I knew this was important for Emma’s wellbeing and wanted to see if there was anything we could do. Within a matter of hours, one of my colleagues had collected Emma’s project and some supplies from Reach Newark and delivered them safely to Emma’s house. These are the sorts of activities we’ve been offering clients to provide some continuity so they know that Reach is still here for them. I’m looking forward to seeing Emma’s finished project."

- Gemma, Reach Newark Tutor

“I was amazed at the speed in which we received Emma’s sewing. You are all doing a great job, thank you, I don’t know what we would do without Reach”

- Joy, Mum to Emma

Chantelle Welsher
Group Manager – Client Services 
Hello, I’m Chantelle. I was Reach Newark Centre Manager for 5 years but now as Group Manager – Client Services I oversee all our day service work at our centres. This includes facilitating the changes that need to happen to make our services safe and accessible during the Covid-19 pandemic and ensuring we are following the up to date Government guidelines. I am passionate about ensuring that each person is supported in a way that suits them and that we take time to listen and understand every individual’s needs and dreams.